We use only solid beech wood, water-based, non-toxic paints, some plastic, metal and real rubber. Our cars meet the safety requirements of the Consumer Safety Improvement Act 2008 (ASTM F963), Australian and New Zealand safety regulations, and the European Toy Safety requirement EN71 parts I and II. We regularly test our toys to ensure that they are fully compliant with current regulations. Our toys are tested in CPSIA accredited laboratories. For more information, please contact us directly at the following address: firstname.lastname@example.org
What about defective models?
We've heard that even the most reliable cars sometimes break down during the warranty period, but in our case, it's easier to fix. Return the defective vehicle to us within 30 days of purchase, and we'll replace it with a new model off the assembly line.
They look brilliant, but do they last?
Playing with them every day, they will get scratched, dented or scuffed, and that's how we honestly prefer them. That means they serve their purpose as a toy and make us happy. On the other hand, if you keep them on a shelf and dust them off from time to time, they will stay shiny forever.
Can we chew the cars?
Although they are not toxic, small children should not be allowed to chew, lick, gnaw or otherwise attempt to eat the toys. Please keep them out of their mouths. After all, they are rated 3 years and older.
How to clean cars?
Any car wash will do. Seriously, don't do this. Just wipe them down with a damp cloth - a few drops of soapy water can be added.
How does the "10% free on first order" work?
First of all... Welcome to Candylab! As a new customer, you have access to a 10% discount on your first order. Please keep in mind that the discount is not applicable on new items, as well as on items already on special offer. To receive the 10% discount code, please sign up for our newsletter using your email address. Once you receive your code, be sure to use it at checkout! Happy shopping!
Can my children break the cars?
It depends on their mastery of the wood chisel. But with their bare hands, there's not much they can do except remove the rubber tires. If something breaks or comes off, let us know immediately so we can send a replacement tire. Send an email to email@example.com.
Can I get a discount on a product after I pay?
No. The price at which the item is purchased is the final price.
Can I combine multiple discounts with payment?
Sorry! We love our Candylab customers, but we do not allow combined discounts at checkout.